Jennifer Brown
Tucson,AZ
Summary
Dynamic and results-driven professional with a strong background in customer service at Deseret Industries. Proven ability to build relationships and enhance customer satisfaction while efficiently managing cash transactions. Adept at teamwork and problem-solving, ensuring seamless operations and memorable experiences in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Sales Associate
Deseret Industries
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
BJ's Restaurant & Brewhouse
07.2012 - 01.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Farleys
05.2000 - 12.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
The Hampton Inn and Suites
01.2012 - 06.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Hospitality And Tourism - Hospitality And Tourism Management
New Mexico State University
Las Cruces, NM12.2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Deseret Industries
10.2024 - Current
Server
BJ's Restaurant & Brewhouse
07.2012 - 01.2013
Front Desk Receptionist
The Hampton Inn and Suites
01.2012 - 06.2012
Server
Farleys
05.2000 - 12.2012
Hospitality And Tourism - Hospitality And Tourism Management
New Mexico State University
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