Jennifer Cammuso

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
• Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.
• Assisted passengers in finding their seats and storing carry-on luggage, ensuring swift and organized boarding process.
• Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
• Conducted safety demonstrations before each flight, enhancing passengers' understanding of emergency procedures.
• Used excellent customer service skills in addressing passengers' needs.
• Demonstrated knowledge of aircraft safety features and emergency equipment.
• Monitored cabin during flights and responded to passenger inquiries or issues.
• Supported passengers with special needs and provided assistance to wheelchair passengers..

Process domestic and international phone calls.

Assemble and issue required documentation,such as tickets and itineraries.

Determine whether space is available on the travel dates requested by passengers.

Make changes to any reservations already in place that are affected by cancellations or delays.

Inform clients of essential travel information, such as travel times, connections, passports and visa requirements, procedures and policies of the airline.

• Check in passengers, tag baggage, assign seats when needed.
• Handle all issues with passengers reservations before boarding.
• Verify all the necessary paperwork for their travel depending on their destination.
• Make sure passengers are on board in a timely manner to avoid any flight delays.
• Process flight close paperwork

• Delegated work to staff, setting priorities and goals.
• Implemented efficient systems for tracking stock movement.
• Managed daily banking activities such as deposits and withdrawals.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Established customer service standards and monitored staff compliance.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Trained and mentored associates to teach daily tasks and procedures.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Recruited, trained and supervised new employees.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Performed regular price checks to ensure competitive pricing.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

• Preserved product quality by maintaining stockrooms and disposing of damaged items.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Delegated work to staff, setting priorities and goals.
• Managed daily banking activities such as deposits and withdrawals.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Established customer service standards and monitored staff compliance.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Recruited, trained and supervised new employees.
• Planned special promotions or discounts based on market trends.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Performed regular price checks to ensure competitive pricing.
• Updated and maintained store signage and displays.
• Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
• Resolved customer complaints in a timely manner.
• Created weekly work schedules for store personnel.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Updated POS system with new products and promotional offers.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Monitored inventory levels and placed orders to restock shelves.
• Developed strategies to maximize sales and profitability.