Jennifer Cardiel
Houston
Summary
I am a motivated employee with a strong desire to grow and learn. Dedicated and equipped with all skills to provide excellent customer service. I am confident that I provide exceptional work ethic that yields efficiency.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Treatment Coordinator
A1 Support Services LLC/Bella Dental
Houston
10.2020 - Current
- Greeting, scheduling/cancelling appointments in person or over the phone. Managing large amounts of money throughout shift, maintained a clean workspace and serviced every shift.
- Coordinated patient scheduling and follow-up appointments for treatment plans.
- Educated patients on procedures and post-treatment care requirements.
- Handled patient inquiries and resolved issues related to treatments promptly.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Customer Service Representative
Fred Loya Insurance Company
Houston
11.2017 - 09.2020
- To handle customer care for auto insurance policy, I help customers in person and over the phone. I maintained monthly goals, duties, and transactions.
Education
Aldine Senior High
Houston, TXSkills
- Patient scheduling
- Treatment coordination
- Insurance verification
- Financial management
- Bilingual: fluent in English and Spanish
Timeline
Treatment Coordinator
A1 Support Services LLC/Bella Dental
10.2020 - Current
Customer Service Representative
Fred Loya Insurance Company
11.2017 - 09.2020
Aldine Senior High