Jennifer Cardona
Las Vegas
Summary
Dedicated and energetic bartender with 4 years of experience in a high-volume, fast-paced bar environment. Known for providing excellent customer service, maintaining a clean and safe atmosphere, and upholding the values of the establishment. Quick learner with strong work ethic, passionate about mixology, and committed to creating positive experiences for customers. Fluent in Spanish, enabling effective communication with a diverse customer base.
Overview
4
4
years of professional experience
Work History
Bartender
Lucky Day Tequila and Mezcal House
03.2021 - Current
- Provided exceptional service to customers, preparing and serving alcoholic and non-alcoholic beverages quickly and efficiently.
- Gained expert knowledge of tequila and mezcal varieties, crafting unique cocktails and recommending drink pairings.
- Managed high-volume shifts, handling customer orders efficiently while maintaining a positive atmosphere.
Ensured compliance with health and safety regulations, including proper food and beverage handling. - Managed inventory and assisted with ordering stock, ensuring the bar was well-supplied at all times.
- Trained and mentored new staff, fostering a collaborative environment focused on customer service.
Host/Cashier
Discopussy
05.2022 - 05.2023
- Greeted guests upon arrival, ensuring a welcoming and positive first impression in a fast-paced nightclub environment.
- Managed guest lists, coordinated seating arrangements, and efficiently handled reservations.
- Processed customer payments, managed the cash register, and maintained accuracy in cash handling.
- Assisted in crowd control and provided guidance to customers regarding club events and services.
- Worked collaboratively with security, bar, and waitstaff to ensure smooth operations and high customer satisfaction.
- Greeted guests upon arrival, ensuring a welcoming and positive first impression in a fast-paced nightclub environment.
- Managed guest lists, coordinated seating arrangements, and efficiently handled reservations
- Processed customer payments, managed the cash register, and maintained accuracy in cash handling.
- Assisted in crowd control and provided guidance to customers regarding club events and services.
- Worked collaboratively with security, bar, and waitstaff to ensure smooth operations and high customer satisfaction.
Cocktail Server
Commonwealth
03.2022 - 03.2023
- Delivered fast, efficient service to customers, serving cocktails, alcoholic, and non-alcoholic beverages with a focus on customer satisfaction.
- Developed in-depth knowledge of tequila and mezcal varieties, assisting customers in selecting drinks based on their preferences.
- Maintained a positive and professional demeanor in a high-volume environment, efficiently managing multiple orders at once.
- Collaborated with bartenders to ensure accurate and timely delivery of orders.
- Ensured the service area was clean and organized while following all food and beverage safety guidelines.
Education
High School Diploma -
Spring Valley High School
01-2017
Skills
- Excellent Customer Service: Ability to resolve issues and ensure a positive experience for customers
- Mixology & Cocktail Creation
- Host/Guest Relations
- Cash Handling & POS Systems
- Strong Communication & Interpersonal Skills
- Conflict Resolution & Problem-Solving
- Adaptability in High-Demand Environments
- Quick Learner & Ability to Adapt
- Fluent in Spanish
Timeline
Host/Cashier
Discopussy
05.2022 - 05.2023
Cocktail Server
Commonwealth
03.2022 - 03.2023
Bartender
Lucky Day Tequila and Mezcal House
03.2021 - Current
High School Diploma -
Spring Valley High School
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