Jennifer Cardoso
Auburndale,MA
Summary
Intelligent student studying Criminal Justice and looking for related experience. Willing to listen and learn and excited to contribute in a real-world environment to help find practical, actionable solutions for current needs.
Overview
2
2
years of professional experience
Work History
Sales Associate
Express Clothing
Burlington, MA
10.2023 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
- Used technology resources to assist customers in locating and selecting items.
Cashier/Sales Associate
Savers Thrift Store
Marlborough, MA
12.2022 - 06.2023
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Swim Instructor
Goldfish Swim School
Marlborough, MA
01.2022 - 08.2022
- Ensured that swimmers followed pool rules and regulations at all times.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Coached and encouraged participants during exercises and routines.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Developed strategies for challenging behaviors exhibited by students during lessons.
Education
High School Diploma -
Marlborough High School
Marlborough, MA06-2023
Bachelor of Science - Criminal Justice
Lasell College
Auburndale, MABachelor of Science - Cybersecurity
Lasell College
Auburndale, MASkills
- Client Account Management
- Business Development
- Order Processing
- Complex Problem-Solving
- Strategic Planning
- Relationship Building
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Meeting Deadlines
- Positive and Professional
Affiliations
- Photography
- Reading
- Volunteering
Accomplishments
- Massachusetts Seal of Biliteracy
Languages
Portuguese
Native/ Bilingual
Timeline
Sales Associate
Express Clothing
10.2023 - Current
Cashier/Sales Associate
Savers Thrift Store
12.2022 - 06.2023
Swim Instructor
Goldfish Swim School
01.2022 - 08.2022
High School Diploma -
Marlborough High School
Bachelor of Science - Criminal Justice
Lasell College
Bachelor of Science - Cybersecurity
Lasell College