Jennifer Carey

Head Bartender

Uptown Lounge

03.2002 - 05.2025

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Closed out cash register and prepared cashier report at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Trained numerous new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Crafted special drink and cocktail menu items for seasonal offerings.
Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Implemented drink prep procedures, significantly reducing wasted stock.
Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.

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Work History

Head Bartender

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Head Bartender

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