Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Cassity

Whiteman Air Force Base,MO

Summary

Knowledgeable Practice Manager offering more than 9 years of experience working for several well-known Geriatric providers. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving 50,000 patients yearly.

Overview

10
10
years of professional experience

Work History

Practice Manager

Curana Health
11.2014 - Current
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff of 10-15 which helped improve process flow and boosted efficiency.
  • Created and implemented organizational policies and procedures.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Assistant Store Manager

Freddy's Frozen Custard & Steakburgers
06.2013 - 11.2014
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
2026

High School Diploma -

Lee's Summit Sr. High School
Lee's Summit, MO
05.2003

Skills

  • Strategic Business Planning
  • Strategic Consulting
  • Coaching and Mentoring
  • Policy and Procedure Development
  • Patient Care Assessment
  • Managing Practice Operations
  • Administrative Staff Supervision
  • Instructional Materials Development
  • Customer Satisfaction
  • Electronic Medical Record Software

Timeline

Practice Manager

Curana Health
11.2014 - Current

Assistant Store Manager

Freddy's Frozen Custard & Steakburgers
06.2013 - 11.2014

Bachelor of Science - Psychology

Southern New Hampshire University

High School Diploma -

Lee's Summit Sr. High School

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Jennifer Cassity