Jennifer Chaidez
Terra Bella
Summary
Seeking a full-time position with your office that offers professional challenges utilizing interpersonal skills. Insurance verification and patient registration, while ensuring HIPAA compliance and maintaining confidentiality. Bilingual in Spanish, delivering exceptional customer service and fostering a welcoming environment for patients.
Overview
2
2
years of professional experience
Work History
Front Office Receptionist
Comprehensive Medical Group
Delano, CA
11.2022 - 12.2023
- Greeted and directed visitors, ensuring a welcoming front office environment.
- Managed multi-line phone system, efficiently routing calls to appropriate staff members and help with patients needs
- Scheduled appointments and updated existing patient demographics
- Processed incoming and outgoing mail, ensuring timely distribution
- Identified visitors' needs to offer solutions and information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed patients appointments
- Maintained inventory of office supplies, coordinating orders to prevent shortages.
- Implemented visitor check-in procedures
- Collected deductibles and copays to patient accounts
- Submitted insurance claims and updated patients insurance information
- Protected patients rights by maintaining confidentiality of medical personal and financial information
Front Office Medical Assistant
Family Health Care Network
Porterville, CA
04.2022 - 11.2022
- Managed appointment scheduling and confirmation calls to optimize patient flow.
- Supported clinical staff by preparing examination rooms and maintaining inventory of medical supplies.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Collected deductibles and copays to post money to patient accounts.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Submitted insurance claims and updated patients' insurance information.
- Assed calls and inquiries to prioritize services based on medical emergencies
Education
No Degree - Clinical Medical Assistant Certificate
San Joaquin Valley Collage
Delano, CA02.2022
Skills
- Front desk operations
- HIPAA compliance
- Patient confidentiality
- Patient registration
- Scheduling appointments
- Insurance verification
- Medical office software
- Payment processing
- Customer service
- CPR
- Data entry
- Fluent in Spanish
- Office administration
- Daily Deposits
- Covid Clinic
- Telephone Etiquette
- Electronic Medical records
Timeline
Front Office Receptionist
Comprehensive Medical Group
11.2022 - 12.2023
Front Office Medical Assistant
Family Health Care Network
04.2022 - 11.2022
No Degree - Clinical Medical Assistant Certificate
San Joaquin Valley Collage