Jennifer Chastain
Laveen,AZ
Summary
Detail-oriented team member skilled in enhancing the customer experience and ensuring accurate cash management. Known for strong work ethic and commitment to safety and efficiency in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier
Alco
Holbrook, AZ
12.2013 - 10.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns, enhancing shopping experience.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Conducted inventory checks to support stock management and availability.
- Greeted customers entering store and responded promptly to customer needs.
Head Dishwasher
Romo's
Holbrook,Az
01.2009 - 07.2010
- Supervised dishwashing operations to ensure cleanliness and efficiency in high-volume kitchen environment.
- Trained and mentored new staff on proper dishwashing techniques and equipment usage.
- Implemented workflow improvements to enhance turnaround time for clean dishes during peak hours.
- Conducted regular maintenance checks on dishwashing machinery to ensure optimal performance.
- Collaborated with kitchen staff to streamline communication regarding dish availability and cleanliness status.
- Enforced safety protocols and sanitation standards to comply with health regulations in food service operations.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Waitress
Country Host
Perkins Valley,AZ
08.2006 - 08.2008
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Coordinated with kitchen staff to ensure accurate order preparation and timely delivery.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Assisted in training new team members on menu items and service standards.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Handled cash transactions accurately, ensuring proper billing and payment processing.
- Resolved customer complaints effectively, enhancing overall guest retention and loyalty.
Team Member
McDonald's Restaurant
Holbrook, AZ
12.2005 - 08.2008
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain efficient kitchen operations and ensure timely order fulfillment.
- Adhered to food safety regulations and quality standards, enhancing overall customer satisfaction.
- Trained new staff on operational procedures and best practices, fostering a cohesive team environment.
- Assisted in inventory management, ensuring stock levels met demand without excess waste.
- Implemented streamlined processes for order preparation, reducing wait times during peak hours.
- Developed strategies for upselling menu items, contributing to increased sales revenue through effective communication skills.
Education
High School Diploma -
Holbrook High School
Holbrook,AzSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Customer service excellence
- Reliability and punctuality
Accomplishments
- Achieved 50% of sales quote.
Timeline
Cashier
Alco
12.2013 - 10.2014
Head Dishwasher
Romo's
01.2009 - 07.2010
Waitress
Country Host
08.2006 - 08.2008
Team Member
McDonald's Restaurant
12.2005 - 08.2008
High School Diploma -
Holbrook High School