Jennifer Chavez
TUCUMCARI,NM
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Tucumcari, New Mexico
10.2020 - Current
- Supported inventory management by restocking shelves and tracking product levels.
- Addressed customer inquiries to provide tailored service and enhance overall shopping experience.
- Collaborated with team members to ensure efficient store workflows and tasks completion.
- Participated in training new staff on store policies and customer service standards.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Coordinated with vendors to secure product availability at competitive prices.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all safety regulations throughout the store premises.
Caregiver Attendant
Clovis Community Homecare
Tucumcari, New Mexico
04.2015 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Delivered companionship and emotional support to improve client well-being and reduce feelings of isolation.
- Implemented safety measures to maintain a secure living environment.
- Supported bathing, dressing and personal care needs.
- Prepared meals according to dietary requirements and assisted with feeding.
- Promoted self-care skills, encouraging independence in bathing, grooming, and toileting to enhance clients' confidence and autonomy.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Monitored patients for changes in physical, emotional, mental, or behavioral conditions to ensure timely response to care needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Organized oral medications for clients following dosage and schedule requirements.
Education
Associate of Arts - Social Work
Mesalands Community College
Tucumcari 05-2025
GED -
Mesalands Community College
Tucumcari, NM05-2018
Skills
- Store operations
- Inventory management
- Sales expertise
- Sales techniques
- Loss prevention
- Customer engagement
- Store organization
- Inventory counting
- Performance goals
- Schedule coordination
- New hire training
- Time management
- Team leadership
- Conflict resolution
- Customer service
- Care planning
- Performance goals
- Schedule coordination
Languages
Spanish
Limited
Timeline
Assistant Store Manager
Family Dollar
10.2020 - Current
Caregiver Attendant
Clovis Community Homecare
04.2015 - Current
Associate of Arts - Social Work
Mesalands Community College
GED -
Mesalands Community College