Jennifer Choncoff
Saraland,AL
Summary
Compassionate RN with experience in a variety of healthcare settings and specialties, excelling in patient education and providing emotional support. Proven ability in clinical judgment and infection control compliance, ensuring high-quality care. Excellent problem-solving skills and customer satisfaction, committed to improving patient and family experiences through dedicated service.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Climate Masters Self Storage & Uhaul
Saraland, Alabama
02.2023 - 06.2024
- Assisted in managing daily operations of self-storage and U-Haul services.
- Supported the scheduling of moving truck reservations for optimal service delivery.
- Managed customer service inquiries and complaints in a timely manner.
RN Case Manager
Covenant Hospice
Mobile, Alabama
07.2019 - 02.2021
- Educated patients and families on hospice services and available resources.
- Documented patient interactions and care plans in electronic health records accurately.
- Conducted regular home visits to evaluate the efficacy of care interventions.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
RN Case Manager
Epic Health Services
Valparaiso, Indiana
01.2014 - 07.2016
- Monitored patient progress and adjusted care plans as necessary to ensure quality.
- Administered prescribed medications and treatments in accordance with approved nursing protocols.
- Ensured compliance with infection control policies and procedures.
- Provided emotional support and counseling to patients and their families.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Gary,IN05-2006
Skills
- Inventory management
- Verbal and written communication
- Problem-solving
- Customer service and satisfaction
- Compassion and empathy
- Personal care needs
- Geriatric nursing
- Clinical judgment
- Infection control compliance
Affiliations
- Member Women's Club of Saraland since 2022
- Member Lion's Club of Saraland since 2024
- Lead Volunteer of Crafts at Redemption Church VBS since 2017
Timeline
Assistant Manager
Climate Masters Self Storage & Uhaul
02.2023 - 06.2024
RN Case Manager
Covenant Hospice
07.2019 - 02.2021
RN Case Manager
Epic Health Services
01.2014 - 07.2016
Associate of Science - Nursing
Ivy Tech Community College of Indiana
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