JENNIFER COLON
Tampa,FL
Summary
Relationship-driven Regional Account Manager experienced in Workers' Compensation, claims, TPA services, sales, underwriting, and account management. Developed trusted client and broker relationships that expanded referral opportunities and delivered practical solutions through deep claims expertise. Focused on enhancing client engagement and driving business growth in Southeast market.
Overview
25
25
years of post-secondary education
29
29
years of professional experience
Work History
Regional Account Manager, Sales
MES Solutions
08.2025 - Current
- Build strategic relationships with insurance carriers, TPAs, self-insured employers, risk managers, claims leaders, defense counsel, and healthcare professionals to drive IME, Peer Review, CME, and FCE referrals.
- Lead client meetings, CEU programs, presentations, and industry events to increase market visibility, engagement, and business growth.
- Develop and execute strategic account plans while identifying new regional sales opportunities.
- Manage multi-state client relationships to strengthen satisfaction, retention, and referral growth.
- Collaborate with cross-functional teams to deliver tailored client solutions and consistently achieve sales objectives.
National Account Manager
CorVel Corporation
Tampa, FL
06.2020 - 08.2025
- Managed portfolio of national and regional self-insured clients, collaborating with brokers to enhance client retention and drive revenue growth.
- Led client stewardship meetings and strategic planning sessions to uncover opportunities for expanded TPA services, improving client satisfaction.
- Partnered cross-functionally with Sales and Client Services to support business development and seamless onboarding.
- Represented CorVel at industry events, increasing brand awareness and fostering broker relationships.
Sr. Claims Specialist
CorVel Corporation
Tampa, FL
12.2018 - 06.2020
- Managed high-severity, litigated claims for key accounts, including municipalities and logistics clients, ensuring swift resolution and client satisfaction.
- Advocated for clients in claim reviews, collaborating with brokers and internal stakeholders to effectively resolve complex issues.
- Reviewed claims for accuracy and compliance with regulatory requirements.
- Coordinated with healthcare providers to gather necessary claim documentation.
- Analyzed complex claims to identify potential fraud or discrepancies.
Sr. Workers' Compensation Specialist
Next Level Administrators
Maitland, FL
08.2017 - 12.2018
- Managed complex, high-exposure claims for self-insured groups and healthcare clients, ensuring regulatory compliance and effective resolution.
- Negotiated settlements and monitored litigation while coordinating communication among brokers and risk managers to streamline claim processes.
- Led operational workflows to enhance service delivery and efficiency.
- Mentored junior staff on best practices and company procedures.
- Coordinated team efforts to streamline administrative tasks and support functions.
Account Claims Representative II
PMA Companies
Tampa, FL
03.2012 - 01.2015
Sr. Workers Compensation Adjuster
ACE USA / ESIS
Tampa, FL
10.2008 - 02.2012
Sales Account Manager
Lawley Service
Buffalo, NY
10.2000 - 02.2006
Property & Casualty Insurance Agent
Eastern General Insurance
Buffalo, NY
04.1997 - 01.2000
Education
Florida All Lines Adjuster License 6-20
02.2011 - 08.2026
Board Certified In Workers Compensation
04.2017 - 08.2026
Property & Casualty Insurance Broker License -
Canisius College
Allied Health Coursework -
Erie Community College
Williamsville, NYSkills
- Salesforce
- Excel
- Business development
- Client relationships
- Strategic planning
- Client relations
- MS Office 365
- PowerPoint
Languages
- English, Advanced
- Spanish, Advanced
Timeline
Regional Account Manager, Sales
MES Solutions
08.2025 - Current
National Account Manager
CorVel Corporation
06.2020 - 08.2025
Sr. Claims Specialist
CorVel Corporation
12.2018 - 06.2020
Sr. Workers' Compensation Specialist
Next Level Administrators
08.2017 - 12.2018
Board Certified In Workers Compensation
04.2017 - 08.2026
Account Claims Representative II
PMA Companies
03.2012 - 01.2015
Florida All Lines Adjuster License 6-20
02.2011 - 08.2026
Sr. Workers Compensation Adjuster
ACE USA / ESIS
10.2008 - 02.2012
Sales Account Manager
Lawley Service
10.2000 - 02.2006
Property & Casualty Insurance Agent
Eastern General Insurance
04.1997 - 01.2000
Property & Casualty Insurance Broker License -
Canisius College
Allied Health Coursework -
Erie Community College