Summary
Work History
Education
Skills
Reading, Going on walks in nature, and Being by the beach
Timeline
Generic
Jennifer Couch

Jennifer Couch

Odenville,AL

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

ToGo Representative, Key Manager, and Server

Applebee's Neighborhood Grill & Bar
01.2019 - 07.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.

Education

Bachelor of Science - Business

American Intercontinental University, Online
Phoenix, AZ

Associate of Science - Psychology

Wallace State Community College - Hanceville
Hanceville, AL
05.2026

Skills

  • Customer Support
  • Goal-oriented mindset
  • Customer Relations
  • Client Relationship Building
  • Client Services
  • Telephone reception

Reading, Going on walks in nature, and Being by the beach

I like to be around friends, but, I've gotten where I like myself and to be by myself; especially walking through trails or taking a walk along the beach at night. Reading takes me away from my reality while learning something new is the most beneficial for me.

Timeline

ToGo Representative, Key Manager, and Server

Applebee's Neighborhood Grill & Bar
01.2019 - 07.2019

Bachelor of Science - Business

American Intercontinental University, Online

Associate of Science - Psychology

Wallace State Community College - Hanceville
Jennifer Couch