Jennifer Cruz
Tucson ,AZ
Summary
Experienced Team Member skilled at setting up and running equipment to complete skilled work. Proficient in sorting parts and stocking supplies to support team productivity. Good problem-solving, organizational and planning abilities. Hardworking manufacturing professional effective in team-based environments and cross-trained in front and back of the house roles in past jobs. Team Member bringing 2 years and 5 months of related experience. Familiar with customer service skills eager to bring knowledge to support business and customer needs. Outstanding service skills and positive attitude. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more and advance professionally. Holds quality and teamwork in high esteem.
Overview
7
7
years of professional experience
Work History
Cake Decorator
85c Bakery Cafe
South Gate, CA
10.2021 - 09.2023
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Team Member
Shakey's Pizza Parlor
Downey, CA
06.2017 - 11.2019
- Worked hard to learn all required tasks quickly and maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Moved containers to staging area and determined correct storage locations.
- Used proper safety procedures to load and unload materials and components.
- Performed various troubleshooting tasks to address assembly issues.
Secretary
Vista High School
Lynwood, CA
06.2016 - 08.2016
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Completed supply orders and maintained appropriate levels of office supplies.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Assisted with answering phones, filing paperwork, entering data to support operations department.
- Supported team members by restocking supplies, maintaining office equipment.
Education
High School Diploma -
Vista High School
03.2016
Skills
- Continuous development
- Safety understanding
- Equipment operation
- Money handling
- Facility Cleaning
- Improvement plan knowledge
- Experience in leadership
- Organizational skills
- Relationship building
- Critical thinking
- Advanced bilingual ability
- Expert in customer service
Timeline
Cake Decorator
85c Bakery Cafe
10.2021 - 09.2023
Team Member
Shakey's Pizza Parlor
06.2017 - 11.2019
Secretary
Vista High School
06.2016 - 08.2016
High School Diploma -
Vista High School