Jennifer Cuellar
Rowlett,TX
Summary
Motivated professional with a strong background in account management and document management. Recognized for developing tailored financial solutions and ensuring exceptional service delivery, ready to contribute to achieving client satisfaction and retention goals.
Overview
3
3
years of professional experience
Work History
Account Specialist I
ADT Security
10.2023 - Current
- Managed customer accounts, ensuring timely responses to inquiries and providing exceptional service.
- Developed and maintained strong client relationships, fostering loyalty and enhancing retention rates.
- Collaborated with sales teams to identify opportunities for upselling and cross-selling services.
- Developed customized financial solutions for clients, addressing their unique needs and concerns.
Education
High School Diploma -
Rowlett High School
Rowlett, TXSkills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
- Work complaint handling
Timeline
Account Specialist I
ADT Security
10.2023 - Current
High School Diploma -
Rowlett High School