Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Cumberland

Yulee,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

17
17
years of professional experience

Work History

Manager

Moon River Pizza
09.2008 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Concierge

Hammock Beach Resort
05.2006 - 07.2008
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Education

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL
05.2021

Skills

  • Safety Awareness
  • Verbal and Written Communication
  • Team Leadership
  • Financial Management

Timeline

Manager

Moon River Pizza
09.2008 - Current

Concierge

Hammock Beach Resort
05.2006 - 07.2008

Associate of Arts -

Florida State College At Jacksonville

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Jennifer Cumberland