Jennifer Daley
Lucedale,MS
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Jefferson Davis Extended Care Facility
Prentiss, Mississippi
11.2023 - Current
- Handled incoming calls, directing inquiries to appropriate staff members efficiently.
- Supported inventory management by tracking office supplies and medical materials.
- Maintained confidentiality of sensitive patient information in compliance with regulations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
- Handled incoming calls and directed callers to appropriate department or employee.
Food Service Supervisor
Forrest General Hospital
Hattiesburg, Mississippi
10.2021 - 11.2023
- Trained and guided team members on food safety and hygiene standards.
- Ensured compliance with health regulations during food handling and storage.
- Assisted in resolving customer complaints to maintain service quality standards.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Provided direction to staff on proper preparation techniques for menu items.
- Monitored actions of staff and customers to uphold health and safety standards.
- Assisted in planning and executing special events and catering services.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
Food Service Supervisor
George County School District
Lucedale, Mississippi
09.2013 - 10.2021
- Supervised daily food preparation and service operations for high-volume dining area.
- Trained and guided team members on food safety and hygiene standards.
- Managed inventory levels and ordered supplies to ensure kitchen efficiency.
- Implemented menu changes based on customer feedback and seasonal ingredients.
- Ensured compliance with health regulations during food handling and storage.
- Monitored kitchen equipment for proper functionality and scheduled maintenance tasks.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Provided direction to staff on proper preparation techniques for menu items.
- Performed continuous evaluations of employee performance and service levels.
- Purchased food and supplies according to department needs.
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Reviewed daily task list with employees and assigned tasks for completion.
- Monitored actions of staff and customers to uphold health and safety standards.
- Rotated and replenished products in display cases.
- Adhered to company food, safety, quality and sanitation policies.
Education
GED -
MGCCC
Lucedale, MS04-2011
SERVSAFE CERTIFICATION - Food And Nutrition
George Co Child Nutrition
Lucedale, MS04-2011
Skills
- Office management
- Inventory tracking
- Database management
- Invoice processing
- Document organization
- Customer relationship management
Timeline
Administrative Assistant
Jefferson Davis Extended Care Facility
11.2023 - Current
Food Service Supervisor
Forrest General Hospital
10.2021 - 11.2023
Food Service Supervisor
George County School District
09.2013 - 10.2021
GED -
MGCCC
SERVSAFE CERTIFICATION - Food And Nutrition
George Co Child Nutrition