Jennifer Doughty
Coventry,CT
Summary
Proven track record in enhancing customer satisfaction and streamlining production processes. Skilled in multitasking and problem-solving, I excel in environments requiring teamwork and collaboration. Demonstrated ability to balance multiple projects, achieving efficiency and productivity improvements without compromising service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Thaller Enterprise
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Lakeview Restaurant
03.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sheet Metal Fabricator
Toolmax Tooling & Designing
12.2019 - 04.2024
- Cut, bent and shaped metal sheets and components to meet specific project requirements.
- Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
- Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
- Prioritized tasks effectively, balancing multiple projects simultaneously while ensuring attention to detail and meeting deadlines.
- Troubleshot and resolved fabrication issues efficiently, minimizing disruptions to production schedules and maintaining project timelines.
- Collaborated with team members to streamline production processes, increasing overall productivity and meeting project deadlines.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
Education
High School Diploma -
E.O.Smith
Storrs, CTSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Certification
TIPS certified
Timeline
Sales Associate
Thaller Enterprise
05.2024 - Current
Server
Lakeview Restaurant
03.2024 - 06.2024
Sheet Metal Fabricator
Toolmax Tooling & Designing
12.2019 - 04.2024
High School Diploma -
E.O.Smith