Jennifer Egan
Kings Park ,NY
Summary
Dynamic professional with extensive experience at PortMd Wellness, excelling in customer service and advanced facial techniques. Proven ability to enhance client satisfaction through personalized care and effective skincare product sales. Recognized for attention to detail and time management, consistently delivering outstanding results in fast-paced environments.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
PortMd Wellness
08.2023 - Current
- Managed front desk operations, delivering exceptional customer service to clients and visitors.
- Coordinated appointment scheduling using electronic health record systems to optimize daily workflows.
- Assisted in maintaining office supplies inventory, ensuring efficient operations and resource availability.
- Handled incoming calls and inquiries, providing accurate information and addressing client needs promptly.
Esthetician
PortMd Wellness
08.2023 - Current
- Performed various facial treatments for optimal skin health, including RF Microneedling, chemical peels, laser hair removal, Ipl and laser vein removal
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Reduced appearance of aging by performing specialized anti-aging treatments, incorporating advanced serums and massage techniques.
Office Manager
Branch Plumbing & Heating
08.2018 - 05.2025
- Managed office operations, ensuring efficient workflow and adherence to procedures.
- Coordinated scheduling and communication between departments to enhance collaboration.
- Implemented office supply inventory system, reducing costs through effective procurement strategies.
- Developed and maintained filing systems for improved document retrieval and organization.
- Supported financial processes, including budgeting and expense tracking for departmental needs.
- Assisted in onboarding new staff, providing training on office policies and procedures.
- Oversaw maintenance of office equipment, coordinating repairs and servicing when necessary.
- Facilitated team meetings, documenting agendas and follow-up actions to ensure accountability.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Sales Representative
Ambassador Abstract
04.2015 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Improved sales performance through the creation of compelling sales materials and presentations.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Increased sales revenue by developing and executing strategic sales plans.
Education
Advanced Esthetics Certification - Esthetics
New York Institute of Beauty
Islandia, NY10.2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Skincare product sales
- Advanced facial techniques
Timeline
Front Desk Receptionist
PortMd Wellness
08.2023 - Current
Esthetician
PortMd Wellness
08.2023 - Current
Office Manager
Branch Plumbing & Heating
08.2018 - 05.2025
Sales Representative
Ambassador Abstract
04.2015 - 11.2018
Advanced Esthetics Certification - Esthetics
New York Institute of Beauty
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