JENNIFER ELLEY
Seguin,Texas
Summary
Administrative professional with a background in office management and healthcare administration. Handles scheduling, billing, bookkeeping, insurance verification, and confidential records while supporting smooth daily operations, clear communication, and accurate customer and patient documentation. Uses QuickBooks, Microsoft Excel, and GE Centricity PM/EMR to support organized, efficient workflows.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Office Manager
Koda Powder Coating
Seguin, Texas
01.2018 - 08.2026
- Supported daily office tasks by handling scheduling, documentation, and customer accounts for smooth workflow.
- Acted as the main contact for customers, vendors, drivers, and staff.
- Helped keep communication clear among customers, management, and production staff to support daily operations.
- Maintained accurate work orders, invoices, customer details, and business records.
- accountable for bookkeeping, deposits, billing, and routine financial reconciliation.
- Coordinated purchasing and inventory control for office and shop supplies to support efficient operations.
Practice Manager
Elizabeth Ritchey, MD
New Braunfels, Texas
03.2001 - 05.2012
- Managed daily administrative and clinical office operations for a busy medical practice.
- Coordinated physician scheduling, staffing, and credentialing to ensure optimal office operations.
- Managed insurance verification and prior authorizations, providing billing support using GE Centricity PM and EMR.
- Maintained accurate, confidential patient records and office documentation.
- Assisted with hiring, benefits administration, and reimbursement-related tasks.
- Responded to patient inquiries and addressed concerns professionally.
- Assisted medical expert witness work by organizing medical claims, case reviews, and preparing for depositions and court testimony.
Education
CMA
Allied Health Careers Institute
Austin, TXSkills
- Healthcare administration
- EMR management
- Insurance verification
- Practice management
- Office management
- Administrative support
- Scheduling & Calendar Coordination
- Customer Service & Client Relations
- Financial Reporting
- Accounts Management
- QuickBooks & Microsoft Excel
- Microsoft Excel
- Data entry
- Staff support
- EMR
Personal Information
Title: OFFICE MANAGER | ADMINISTRATIVE OPERATIONS | HEALTHCARE ADMINISTRATION
Certification
Medical Assistant
Timeline
Office Manager
Koda Powder Coating
01.2018 - 08.2026
Practice Manager
Elizabeth Ritchey, MD
03.2001 - 05.2012
CMA
Allied Health Careers Institute