Jennifer Fogleman
Las Vegas,NV
Summary
Talented Manager with expert team leadership, planning and organizational skills built over 30 years in the casino business. Empower employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
Work History
Casino Integrations Manager
Venetian Casino Resort LLC
09.2005 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Psychology
Western Illinois University
Macomb, ILSkills
- Staff Development
- Operations Management
- Project Management
- Policy Implementation
- Staff Training and Development
- Complex Problem-Solving
- Time Management
- Data Analysis
- Emotional Intelligence
- Effective Communication
- Conflict Resolution
Accomplishments
DEI committee member
Bravo award committee
Familiar with a number of casino analytics programs
Timeline
Casino Integrations Manager
Venetian Casino Resort LLC
09.2005 - Current
Associate of Arts - Psychology
Western Illinois University