Professional Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Frandino

Tri State Intermodal
Mantua
26
years of professional experience

Results-driven logistics professional with expertise in optimizing dispatch operations and enhancing efficiency. Proven ability to manage complex logistics flows while ensuring timely deliveries and strong vendor relations.

Work History

Dispatcher

10 Months
Tri State Intermodal | 10.2025 - Current
  • Manage dispatch operations to ensure timely delivery and efficient routing of shipments.
  • Coordinated communication between drivers and clients, facilitating smooth logistics flow.
  • Utilize transportation management software to track shipments and manage schedules effectively.
  • Assisted in resolving operational issues, promoting quick problem-solving and decision-making.
  • Manage accounts payable functions to streamline payment processes. Oversee invoice approval workflow to enhance operational efficiency. Lead initiatives to minimize discrepancies and improve vendor relations.
  • Achieve timely payroll processing through effective management of payroll tasks. Enhance employee satisfaction by delivering accurate payroll on schedule.

Logistics Coordinator

2 Years 7 Months
Xylem | 03.2023 - 10.2025
  • Coordinated logistics operations to ensure timely delivery of products across multiple regions.
  • Managed inventory levels using ERP systems to optimize stock availability and reduce excess.
  • Collaborated with suppliers to streamline procurement processes and enhance supply chain efficiency.
  • Developed and implemented process improvements that reduced shipping errors and increased accuracy.
  • Analyzed transportation costs to identify opportunities for savings and negotiate better rates with carriers.
  • Trained new team members on logistics procedures, fostering a collaborative work environment.

Senior Logistics Coordinator

23 Years 6 Months
Hamburg Sud | 03.2000 - 09.2023

Arrange intermodal transport of import containers arriving by vessel via trucking, railroads, or barge to ensure on time delivery to final receiver of cargo.

• Organize transportation for export CTRS moving both on rail and road and ensuring cargo creates intended vessel.

• Prepare and issue work orders using in-house system to selected vendors emphasizing cost savings and efficiency; confirm rate accuracy, container pickup/delivery location information, terminal free time, and additional charges.

• Handle hazardous, refrigerated, overweight, and over-dimensional cargo.

• Extensive interaction with customers, in-house customer service, trucking companies, terminal, and rail staff to ensure timely availability and movement of containers.

• Advise customer service and prepare paperwork for additional charges enabling cost recovery via third-party invoicing.

• Train new hires on computer systems and processes involved in intermodal logistics.

• Assist in the development of new processes and procedures as well as in problem-solving. • Key user in roll out of new intermodal system; train several departments and offices in new system.

Education

Associate of Arts - General Studies

Community College of Philadelphia | Philadelphia, PA

Skills

Customer service
Decision-making
Active listening
Attention to detail
Time management
Problem-solving

Timeline

Dispatcher

Tri State Intermodal
10.2025 - CurrentRead More

Logistics Coordinator

Xylem
03.2023 - 10.2025Read More

Senior Logistics Coordinator

Hamburg Sud
03.2000 - 09.2023Read More

Community College of Philadelphia

Associate of Arts from General Studies
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Jennifer Frandino