Professional Summary
Overview
Work History
Education
Skills
Timeline

Jennifer Frandino

Tri State Intermodal
Mantua
26
years of professional experience

Results-driven logistics professional with expertise in optimizing dispatch operations and enhancing efficiency. Proven ability to manage complex logistics flows while ensuring timely deliveries and strong vendor relations.

Work History

Dispatcher

1 Year
Tri State Intermodal | 10.2025 - Current
  • Manage dispatch operations to ensure timely delivery and efficient routing of shipments.
  • Coordinated communication between drivers and clients, facilitating smooth logistics flow.
  • Utilize transportation management software to track shipments and manage schedules effectively.
  • Assisted in resolving operational issues, promoting quick problem-solving and decision-making.
  • Manage accounts payable functions to streamline payment processes. Oversee invoice approval workflow to enhance operational efficiency. Lead initiatives to minimize discrepancies and improve vendor relations.
  • Achieve timely payroll processing through effective management of payroll tasks. Enhance employee satisfaction by delivering accurate payroll on schedule.

Logistics Coordinator

2 Years 7 Months
Xylem | 03.2023 - 10.2025
  • Coordinated logistics operations to ensure timely delivery of products across multiple regions.
  • Managed inventory levels using ERP systems to optimize stock availability and reduce excess.
  • Collaborated with suppliers to streamline procurement processes and enhance supply chain efficiency.
  • Developed and implemented process improvements that reduced shipping errors and increased accuracy.
  • Analyzed transportation costs to identify opportunities for savings and negotiate better rates with carriers.
  • Trained new team members on logistics procedures, fostering a collaborative work environment.

Senior Logistics Coordinator

23 Years 6 Months
Hamburg Sud | 03.2000 - 09.2023

Arrange intermodal transport of import containers arriving by vessel via trucking, railroads, or barge to ensure on time delivery to final receiver of cargo.

• Organize transportation for export CTRS moving both on rail and road and ensuring cargo creates intended vessel.

• Prepare and issue work orders using in-house system to selected vendors emphasizing cost savings and efficiency; confirm rate accuracy, container pickup/delivery location information, terminal free time, and additional charges.

• Handle hazardous, refrigerated, overweight, and over-dimensional cargo.

• Extensive interaction with customers, in-house customer service, trucking companies, terminal, and rail staff to ensure timely availability and movement of containers.

• Advise customer service and prepare paperwork for additional charges enabling cost recovery via third-party invoicing.

• Train new hires on computer systems and processes involved in intermodal logistics.

• Assist in the development of new processes and procedures as well as in problem-solving. • Key user in roll out of new intermodal system; train several departments and offices in new system.

Education

Associate of Arts - General Studies

Community College of Philadelphia | Philadelphia, PA

Skills

Customer service
Decision-making
Active listening
Attention to detail
Time management
Problem-solving

Timeline

Dispatcher

Tri State Intermodal
10.2025 - CurrentRead More

Logistics Coordinator

Xylem
03.2023 - 10.2025Read More

Senior Logistics Coordinator

Hamburg Sud
03.2000 - 09.2023Read More

Community College of Philadelphia

Associate of Arts from General Studies
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Jennifer Frandino