Results-driven logistics professional with expertise in optimizing dispatch operations and enhancing efficiency. Proven ability to manage complex logistics flows while ensuring timely deliveries and strong vendor relations.
Arrange intermodal transport of import containers arriving by vessel via trucking, railroads, or barge to ensure on time delivery to final receiver of cargo.
• Organize transportation for export CTRS moving both on rail and road and ensuring cargo creates intended vessel.
• Prepare and issue work orders using in-house system to selected vendors emphasizing cost savings and efficiency; confirm rate accuracy, container pickup/delivery location information, terminal free time, and additional charges.
• Handle hazardous, refrigerated, overweight, and over-dimensional cargo.
• Extensive interaction with customers, in-house customer service, trucking companies, terminal, and rail staff to ensure timely availability and movement of containers.
• Advise customer service and prepare paperwork for additional charges enabling cost recovery via third-party invoicing.
• Train new hires on computer systems and processes involved in intermodal logistics.
• Assist in the development of new processes and procedures as well as in problem-solving. • Key user in roll out of new intermodal system; train several departments and offices in new system.