Jennifer Garcia
Auburn,WA
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Planet Fitness
Kent, WA
06.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Manager
Cafe Rio
Federal Way, WA
03.2022 - 06.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
GED -
Willie Stewart Academy
Tacoma, WA11-2024
CNA Certificate - Nursing Education
Crystal Point CNA
Federal Way, WA03-2025
Bachelor of Nursing - Nursing ER
Green River Community College
Auburn, WA06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Listening skills
- Exceptional customer service
- Cash handling
- Relationship building
- Client service
Certification
- CNA - Certified Nursing Assistant
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Planet Fitness
06.2025 - Current
Manager
Cafe Rio
03.2022 - 06.2025
GED -
Willie Stewart Academy
CNA Certificate - Nursing Education
Crystal Point CNA
Bachelor of Nursing - Nursing ER
Green River Community College