Jennifer Gil Hidalgo
Bronx
Summary
Bilingual administrative professional with over 4 years of experience supporting operations in educational, medical, and office environments. Proven track record of delivering excellent customer service, managing clerical tasks, and working collaboratively in fast-paced settings. Strong multitasker with excellent communication and organizational skills. Currently pursuing a Bachelor’s degree and eager to contribute to a dynamic, growth-oriented team.
Overview
6
6
years of professional experience
Work History
Department of ED
11.2021 - Current
- Assist teachers and provide administrative teaching support in a classroom setting.
- Prepare reports, manage filing systems, and maintain student records.
- Assist in scheduling meetings, managing correspondence, and distributing communications.
- Assist teachers in tracking a student's year progress and create reports to share with their parents.
- Supervise students both in a classroom and outside the classroom such as at recess or on field trips.
Medical Receptionist
Multi-Specialty Medical Care
06.2020 - 01.2023
- Maintained a professional and organized environment aligned with HIPAA standards.
- Managed patient scheduling, insurance verification, and confidential record keeping.
- Verified insurance eligibility and relayed relevant information on payment policies and billing/collection processes.
- Collected and processed payments, handled billing inquiries, and balanced daily reports.
- Responsible for providing clerical support such as faxing/mailing medical records and managing the phone lines.
- Maintained a positive work atmosphere by keeping open communication between colleagues and management.
Admin Assistant
RF TAX Services
06.2019 - 01.2020
- Maintaining contract, personnel, time sheet and sign-in log files
- Scheduling and coordinating meetings, appointments and travel arrangements for senior company members.
- Developing new filing and organizational practices and making continuous improvements to increase efficiency.
- Oversaw filing systems, managed calendars, and assisted with financial document preparation
- Coordinated meetings, handled sensitive records, and supported high-level managers.
- Utilized Microsoft Excel and Word to generate reports and internal communications.
- Purchasing and maintaining office supply inventories whilst adhering to budgeting practices.
Education
High School -
Bronx Regional High School
01.2018
B.A - Liberal Arts and Sciences
Bronx Community College
01.2026
Skills
- Office Management & Supervision
- Microsoft Office: Excel, Word, Outlook, PowerPoint
- Data Entry & Electronic Filing Systems
- Calendar & Schedule Coordination
- Bilingual: English & Spanish
- Strong Written & Verbal Communication
- EHR & CRM Software Proficiency
- Staff Training & Leadership
- HIPAA & Confidential Record Handling
Timeline
Department of ED
11.2021 - Current
Medical Receptionist
Multi-Specialty Medical Care
06.2020 - 01.2023
Admin Assistant
RF TAX Services
06.2019 - 01.2020
B.A - Liberal Arts and Sciences
Bronx Community College
High School -
Bronx Regional High School
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