Jennifer Grennan
Stanwood,WA
Summary
At Varsity Inn, I excelled in a dynamic Hostess/Waitress role, enhancing customer satisfaction through exceptional service and effective multitasking. Leveraging skills in customer service and phone etiquette, I efficiently managed reservations and inquiries, contributing to a positive dining experience. My approach consistently improved guest interactions, showcasing my ability to balance hospitality with operational demands.
Overview
9
9
years of professional experience
Work History
Hostess/Waitress
Varsity Inn
Seattle, WA
01.2012 - 12.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Diploma - General
Ingraham High School
Seattle, WASkills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Timeline
Hostess/Waitress
Varsity Inn
01.2012 - 12.2020
Diploma - General
Ingraham High School