Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Guerrant

Lima

Summary

Experienced Account Specialized proficient in data verification, account updates and problem solving. Deep understanding of financial and payment matters as well as customer service and sales activities. Bringing 10+ years of related experience.

Overview

14
14
years of professional experience

Work History

Commercial Account Specialist

TruGreen Lawn Care
Lima
12.2011 - Current
  • Set up new customer accounts and updated existing profiles with latest information.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Completed routine and complex account updates to resolve problems.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Proposed additional service options to clients to capitalize on upsell opportunities.
  • Worked independently with minimal supervision.
  • Contributed to team objectives in fast-paced environment.
  • Prioritized tasks and projects to meet tight deadlines.
  • Set and achieved company defined sales goals.

Education

High School Diploma -

Bath High School
Lima, OH
01.1992

Skills

  • Customer Needs Assessments
  • Selling Skills
  • Revenue Growth
  • Billing Procedures
  • Customer Support
  • Billing Issue Resolution
  • Commercial Projects
  • Renewing Accounts
  • Customer Accounts Management
  • Customer Interaction
  • Microsoft Access
  • Microsoft Excel

Accomplishments

Achieved top sales among my peers for the past 2 years.

Timeline

Commercial Account Specialist

TruGreen Lawn Care
12.2011 - Current

High School Diploma -

Bath High School

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