Jennifer Guerrero
El Paso,TX
Summary
Experienced in the office setting, this welcoming and professional clerical professional has a proven track record of assisting both customers and teammates. The positive and upbeat attitude shines through when greeting and interacting with customers, while also efficiently answering calls and handling tasks such as Task and Task. With a keen eye for detail, accuracy is ensured when entering information into Software, while also maintaining well-organized filing systems to streamline operations.
Overview
3
3
years of professional experience
Work History
Service Drive Receptionist
Rudolph Volkswagen
03.2024 - Current
- Greeted visitors and directed them to appropriate departments, ensuring a welcoming atmosphere.
- Managed incoming calls to provide timely and accurate information.
- Scheduled appointments for efficient coordination of office activities.
- Assisted with administrative tasks, contributing to smooth office operations.
Customer Service Associate
Albertsons
El Paso, TX
02.2023 - 02.2024
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Addressed inquiries, resolved customer issues and managed customer relations
- In-store shopper responsible for accurately and efficiently fulfilling customer orders and providing excellent service within a retail environment
Cashier
Burlington
El Paso, TX
01.2022 - 01.2023
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Collected payments and provided accurate change
- Delivered high level of customer service to patrons using active listening and engagement skills
Education
Bachelor Of Applied Arts - Psychology
University of Texas At El Paso
12.2023
Skills
- Front desk operations
- Appointment scheduling
- Administrative support
- Telephone etiquette
Timeline
Service Drive Receptionist
Rudolph Volkswagen
03.2024 - Current
Customer Service Associate
Albertsons
02.2023 - 02.2024
Cashier
Burlington
01.2022 - 01.2023
Bachelor Of Applied Arts - Psychology
University of Texas At El Paso