Jennifer "Cory" Hartman
Bonanza,United States
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
Work History
Store Lead
Grange Co-op
Klamath Falls, OR
10.2023 - Current
- Design task sheets for team members to guide them through the day.
- Manage save orders. Build transfers and call customers when their items come in.
- Perform many tasks like helping customers, setting ads, throwing freight, answering phone calls, giving overrides and covering different positions in the store when needed.
- Count and balance registers and close and lock up the store.
Receiving Associate
NorthCoast Electric
Klamath Falls, OR
11.2022 - 09.2023
- Unload items and scan them in, adding shipping if necessary.
- Put items away, either on shelf or tagged for customers. Call customers if necessary.
- Pull items and ship out.
Receiving Clerk
Grange Co-op
Klamath Falls, OR
09.2020 - 11.2022
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintai
- Operated lift and hand trucks to transfer materials to and from target areas.
Store Lead
Grange Co-op
Klamath Falls, OR
03.2019 - 09.2020
- Answered customer queries and complaints and provided prompt solutions.
- Handled customer transactions and balanced cash drawers.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Directed and supervised staff performance.
- Displayed merchandise for upcoming sales in visually appealing way.
Hairstylist
Pizzaz Salon
Klamath Falls, OR
03.2016 - 02.2019
- Proficient in full range of color, cutting, chemical and styling services.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Collected payment from customers and scheduled next appointments.
- Sanitized workstations and salon equipment to reduce risk of infection.
Price Change Team Member
Fred Meyer
Klamath Falls, OR
03.2014 - 08.2018
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Scanned shelves and product cases for expired stock to discard outdated items.
Department Lead
K-Mart
Klamath Falls, OR
11.2012 - 03.2014
- Executed merchandising strategies and standards to decrease time to find products.
- Recommended merchandise to customers based on needs and preferences.
- Stayed up to date on store promotions, payment policies and security practices.
Education
Cosmetology License - Cosmetology
College of Cosmetology
Klamath Falls, OR03.2000
High School Diploma -
Bonanza High School
Bonanza, OR06.1990
Skills
- Customer Service
- Problem resolution
- Decision-making
- Planning & organizing
- Good work ethic
- Staff Supervision
- Store Opening and Closing
- Operations Management
Timeline
Store Lead
Grange Co-op
10.2023 - Current
Receiving Associate
NorthCoast Electric
11.2022 - 09.2023
Receiving Clerk
Grange Co-op
09.2020 - 11.2022
Store Lead
Grange Co-op
03.2019 - 09.2020
Hairstylist
Pizzaz Salon
03.2016 - 02.2019
Price Change Team Member
Fred Meyer
03.2014 - 08.2018
Department Lead
K-Mart
11.2012 - 03.2014
Cosmetology License - Cosmetology
College of Cosmetology
High School Diploma -
Bonanza High School
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