Summary
Skills
Overview
Work History
Education
Timeline
Generic
Jennifer Hendrickson

Jennifer Hendrickson

Administrative Assistant
Janesville,WI

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

  • Microsoft Office
  • Assignment Management
  • Complex Problem-Solving
  • Administrative Support
  • Phone and Email Communication
  • PC Proficiency
  • Multi-Line Phone Systems
  • Office Management
  • Typing Proficiency - 40 wpm
  • Analytical and Critical Thinking

Overview

22
22
years of professional experience

Work History

Certified Relocation Coordinator

Christofferson Moving & Storage
Beloit, WI
03.2019 - Current
  • Determine most valuable and cost-effective move for shipments, overseeing transit time, price and safety.
  • Arranged delivery or storage of goods at destinations.
  • Coordinate 6-12+ shipments daily, determining timely transport of goods from point of origin to final destination.
  • Respond to customer inquiries and resolve complaints, establishing trust and increase satisfaction.
  • Stay on top of shipment locations and current status to update offices and customers.
  • Calculate weight, volume or cost of goods to be moved.

Department Manager

Walmart
Delavan, WI
10.2000 - 03.2019
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules up to 10 employees. Increased sales monthly by 3-5% and monitored performance.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce shrink by 20-25%.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed detailed plans based on broad guidance and direction.

Education

Allied Health Science - Registered Nurse

South University Online
Savannah, GA
2013

High School Diploma -

Athens High School
Athens, WI
1991

Timeline

Certified Relocation Coordinator

Christofferson Moving & Storage
03.2019 - Current

Department Manager

Walmart
10.2000 - 03.2019

Allied Health Science - Registered Nurse

South University Online

High School Diploma -

Athens High School

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Jennifer HendricksonAdministrative Assistant