Jennifer Holloway
Lee's Summit,MO
Summary
Dynamic and results-driven District Manager with 15 years of progressive, multi-unit retail leadership experience. Recognized for building high-performance sales and service cultures, ensuring operational excellence, and driving successful execution of corporate initiatives. Proven ability to lead by example, coach and develop high-performing teams, manage P&L responsibilities, and foster adaptability in fast-paced and evolving environments.
Overview
19
19
years of professional experience
Work History
District Manager
Staples
03.2025 - Current
- Culture & Leadership: Promote a high-performance sales and service culture across multi-unit stores, demanding operational excellence while inspiring teams to surpass sales targets and maintain the highest ethical standards.
- Coaching & Team Development: Provide hands-on coaching to General Managers (GMs) and store teams in selling strategies, payroll management, loss prevention, safety. Foster shared learning across stores with real-time training, workshops, and developmental coaching.
- Operational Execution: Translate regional and company sales/profit strategies into actionable tactics, aligning resources and personnel for superior district-level execution.
- Motivation & Change Management: Lead by example during store visits, demonstrating the Staples Signature Experience and driving motivation to win through visible, hands-on leadership.
- Performance Management: Regularly engage in crucial conversations to address opportunities and enforce accountability through performance management practices.
- Fiscal Responsibility: Ensure robust compliance in key P&L metrics—sales attainment to budget, comp sales, margin performance, inventory control/in-stock, shrink, payroll control, operating profit, and safety-related claims.
- Regulatory Compliance & Safety: Maintain full compliance with Federal and state laws, including FSLA and OSHA requirements. Supervised proper adherence to wage/hour legislation, especially for non-exempt associates and minors.
DISTRICT SALES & OPERATIONS MANAGER
CITY GEAR/HIBBETT SPORTS
05.2018 - 03.2025
- Build high-performing teams by recruiting talent, supervising Store Managers, and Developing District Managers through targeted succession planning.
- Collaborate with Executive Leadership by leading corporate committees for EX and driving in-store CX.
- Lead community outreach, conventions, and charity events to strengthen brand presence.
- Drive sales and profitability through in-store merchandising management and supporting ecommerce growth
- Awards - District Sales Manager of the Year (2023); Top Comp % Gain (2019-2023).
AREA MANAGER/DISTRICT MANAGER IN TRAINING
FOOT LOCKER INC
04.2006 - 05.2018
- $5.9 million gain for Foot Locker Inc
- Recipient of 47 company-issued awards throughout tenure
- Produced 22 successful managers for Foot Locker Inc
Skills
- Multi-Unit Retail Leadership
- High-Performance Sales Cultures
- Operational Execution & Excellence
- Team Coaching & Succession Planning
- Change Management & Agility
- Performance Management & Accountability
- P&L Management & Financial Analysis
- Payroll & Labor Scheduling
- Compliance (FSLA, OSHA)
- Loss Prevention & Inventory Control
- Merchandising Strategy
- Community Relationship Building
Timeline
District Manager
Staples
03.2025 - Current
DISTRICT SALES & OPERATIONS MANAGER
CITY GEAR/HIBBETT SPORTS
05.2018 - 03.2025
AREA MANAGER/DISTRICT MANAGER IN TRAINING
FOOT LOCKER INC
04.2006 - 05.2018
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