Jennifer Horsley
Lebanon,OH
Summary
Dedicated professional with a solid background in nutrition services and food service operations. Skilled in multitasking, customer service, and team collaboration, driving positive dining experiences and effective staff training to improve overall service quality.
Overview
14
14
years of professional experience
Work History
Nutrition Services Supervisor
Kettering Medical Center
Dayton, OH
09.2017 - Current
- Supervised daily operations of nutrition services, ensuring compliance with health regulations.
- Optimized workflow efficiency by streamlining food preparation processes and staff communication.
- Provided staff training in proper food handling techniques
Server
Tap House Grill
Cincinnati, OH
03.2012 - 05.2017
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Assisted in training new servers on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Handled cash transactions accurately, maintaining integrity of financial procedures.
Education
High School Diploma -
Deer Park
Cincinnati, OH06-2012
Skills
- Leadership qualities
- Meal preparation
- Sanitation procedures
- Food presentation
- Allergen awareness
- Employee engagement
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
- Reliability
- Active listening
- Cash handling
Timeline
Nutrition Services Supervisor
Kettering Medical Center
09.2017 - Current
Server
Tap House Grill
03.2012 - 05.2017
High School Diploma -
Deer Park