Jennifer Howard
Fawn Grover,PA
Summary
Meticulous Billing Specialist aiming to leverage 10 years of industry success. Adept in invoice management and collections with a drive for maintaining accuracy and efficiency in high-volume atmospheres.
Overview
11
11
years of professional experience
Work History
Billing Lead
Saxton & Stump LLC
03.2020 - Current
- Provided guidance and support to team members during peak billing periods, ensuring efficient workload distribution and consistent adherence to established deadlines.
- Collaborated with Attorneys and clients to resolve billing discrepancies, fostering strong interdepartmental relationships.
- Managed a team of two billing specialists for timely and accurate invoice generation and payment processing.
- Enhanced client satisfaction with organized follow-ups on outstanding invoices, leading to improved cash flow management.
- Established clear communication channels between the billing team and attorneys; improving collaboration efforts toward resolving issues quickly.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Paralegal
Clymer Musser & Sarno PC
01.2013 - 03.2020
- Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
- Prepared legal documents such as will, power of attorneys and trusts to facilitate timely execution of documents.
- Prepared legal documents for the formation of corporations and limited liability companies, including shareholder agreements and partnership agreeements.
- Edited and proofread legal documents to verify accuracy.
- Conducted thorough title searches and examinations, mitigating potential risks and discrepancies.
- Provided exceptional customer service throughout the transaction process, earning repeat business from satisfied clients.
- Mentored junior paralegals on industry best practices while fostering a collaborative work environment.
Education
Associate of Science - Paralegal Studies
Harrisburg Area Community College
Lancaster, PA06.2013
Bachelor of Science - Accounting
University of Baltimore
Baltimore, MD05.1999
Skills
- Dispute Resolution
- Customer Communication
- Deadline-oriented
- Collections duties
- Invoice Management
Timeline
Billing Lead
Saxton & Stump LLC
03.2020 - Current
Paralegal
Clymer Musser & Sarno PC
01.2013 - 03.2020
Associate of Science - Paralegal Studies
Harrisburg Area Community College
Bachelor of Science - Accounting
University of Baltimore
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