Jennifer Huante

Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, and organizing shelves.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Maintained accuracy of hazardous waste bin.
• Maintained recalled medication inventory.
• Assisted in store to store medication transfers