Jennifer Hutto
Pensacola
Summary
Dedicated claims professional with 7+ years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Experienced in negotiating settlements with an emphasis on thoroughness and fairness. Dependable and motivated whether working in a team environment or independently.
factors and replacement costs.
Overview
7
7
years of professional experience
Work History
Independent Claims Adjuster
Alacrity Solutions
08.2021 - 03.2025
- Virtual manager for adjusters on catastrophe deployment
- Maintained integrity throughout claim handling process
- Quality assurance reviews
- Issued payments within authority limits
- Wrote estimates using Xactimate
- Flood, fire, earthquake, flood, and hurricane claims
- Provided stellar customer service
- Analyzed claim for coverage by examining policy
- Handled pre litigated and litigated claims
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information
- Maintained contact with claimants and attorneys
Complex Large Loss Desk Adjuster
Allstate
03.2023 - 09.2024
- Handled large loss complex claims from the desk
- All perils
- Estimating using Xactimate
- Issued payments within authority limits
- Litigated claims
- Maintained large caseload without compromising quality
- Adjusted large loss contents claims
- Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters.
- Directed and coordinated various investigations conducted by field investigation team.
- Prepared summaries of damage, payments, and policy coverage.
- Negotiated claim settlement agreements to resolve disputes.
- Established productive working relationships with public officials and law enforcement officers.
Claims Specialist
State Farm
02.2022 - 11.2022
- Handled commercial and personal lines claims
- Outside and desk handling
- Maintained contact with all relevant parties throughout claims handling process
- Large loss claims handling
- Litigated claims
- Large loss fire, flood, weather related, and non-weather related claims
- Large loss commercial claims handling
- Determined coverage by examining policy limits, endorsements, and exclusions
- Utilized Xactanalysis and Xactimate software
- Issued payments within authority limits
Claims Adjuster
Pilot Catastrophe Inc.
06.2018 - 02.2022
- Handled complex catastrophe losses
- Flood, fire, wind, hail, and catastrophe claims handling
- Outside handling
- Utilized Xactimate software to adjust claims
- Investigated previous losses on policy
- Followed company standards for firm and carrier
- Determined coverage
- Issued payments
- Maintained contact with public adjusters, attorneys, contractors, and all relevant participants
- Exercised proper judgment and decision making to analyze over 30 claims per week.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Performed 60+ field investigations of damaged properties every month.
Education
Diploma -
Columbia High School
05.2000
Microbiology - undefined
University of Southern Mississippi
01.2005
Skills
- Policy interpretation
- Litigated claims
- Claims investigation
- Management
- Damage assessment
- Property evaluation
- Florida claims adjuster license
- Settlement negotiation
Timeline
Complex Large Loss Desk Adjuster
Allstate
03.2023 - 09.2024
Claims Specialist
State Farm
02.2022 - 11.2022
Independent Claims Adjuster
Alacrity Solutions
08.2021 - 03.2025
Claims Adjuster
Pilot Catastrophe Inc.
06.2018 - 02.2022
Microbiology - undefined
University of Southern Mississippi
Diploma -
Columbia High School
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