Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Iron Cloud

Edinburg

Summary

Dynamic and results-driven professional with extensive experience in customer service at MedCare Pharmacy. Proven track record in cash handling and fostering customer loyalty through empathy and effective communication. Recognized for maintaining accuracy in high-volume transactions while enhancing customer satisfaction and store reputation. Committed to excellence and teamwork in fast-paced environments.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

MedCare Pharmacy
01.2024 - 12.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Retail Sales Associate

Ross Dress for Less
01.2024 - 04.2024
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Operated POS terminals and cash drawer balancing.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Greeted customers upon entry, creating positive first impression and fostering loyalty.
  • Resolved customer complaints with empathy and professionalism, improving store reputation.

Cashier

Rudy's "Country Store" and Bar-B-Q
01.2023 - 11.2023
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Edinburg North High School
Edinburg, TX
05-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

MedCare Pharmacy
01.2024 - 12.2024

Retail Sales Associate

Ross Dress for Less
01.2024 - 04.2024

Cashier

Rudy's "Country Store" and Bar-B-Q
01.2023 - 11.2023

High School Diploma -

Edinburg North High School

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