Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
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Jennifer Jimenez Calzadilla

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Customer Service Representative

Conesa Vision Center
9646 SW 24th Street
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Front Desk Receptionist

Dr. Daniel L. Campos /DNP Nurse Practitioner
Coral Gables, FL
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Retail Customer Service Associate

Michael Kors Clothing And Fashion Store
Miami, FL
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Streamlined checkout process for faster transactions, resulting in reduced waiting times for customers.
  • Assisted customers with product selection, increasing sales and promoting brand loyalty.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.

Education

High School Diploma -

Miami Coral Park Senior High School
Miami, FL

Skills

  • Information Security
  • Data Collection
  • Call Management
  • Report Generation

Additional Information

  • Provided upon request

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Conesa Vision Center

Front Desk Receptionist

Dr. Daniel L. Campos /DNP Nurse Practitioner

Retail Customer Service Associate

Michael Kors Clothing And Fashion Store

High School Diploma -

Miami Coral Park Senior High School

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Jennifer Jimenez Calzadilla