Jennifer Johnson
Clinton Township,Michigan
Summary
Professional with experience in customer service and safety protocols. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
30
30
years of professional experience
Work History
Flight Attendant
Spirit Airlines, Detroit Metropolitan Airport
Wayne County, MI
05.1996 - 05.2026
- Ensured passenger comfort and satisfaction by delivering exceptional in-flight service.
- Executed pre-flight safety checks and facilitated emergency briefings to ensure passenger safety and compliance with aviation regulations.
- Streamlined boarding and deplaning processes through effective teamwork with crew members.
- Facilitated effective communication with passengers to resolve inquiries and concerns, ensuring enjoyable travel experiences.
- Handled urgent incidents and provided support to passengers, maintaining a high standard of service.
- Executed tasks efficiently under tight deadlines, maintaining focus and quality in fast-paced settings.
Education
No Degree - Nursing
Macomb Community College
Clinton Township, MINo Degree - Tourism And Travel Management
American Travel School
Huntington Woods, MIHigh School Diploma -
East Detroit High School
Eastpointe, MISkills
- Customer service
- Strong work ethic
- Attention to detail
- Basic first aid
- Clear verbal and written skills
- Effective conflict resolution
- Collaborative teamwork
- Organization & Multitasking
- Safety & Compliance
- Professionalism & Reliability
Timeline
Flight Attendant
Spirit Airlines, Detroit Metropolitan Airport
05.1996 - 05.2026
No Degree - Nursing
Macomb Community College
No Degree - Tourism And Travel Management
American Travel School
High School Diploma -
East Detroit High School