Jennifer Jones
Leland,United States
Summary
Experienced Manager with over 20 years of experience in Banking. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Manager
Marine Federal Credit Union, Western Blvd
Wilmington , NC
07.2010 - Current
• Oversee daily branch operations.
• Open new accounts, account maintenance, process and approve loans.
• Vault custodian duties.
• Perform monthly branch audits.
Teller
Teachers Federal Credit Union
Bay Shore, NY
10.2002 - 06.2005
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
Office Assistant
Publix
Savannah, GA
06.1999 - 02.2001
• Answered phones.
• Balanced cash safe.
• Supervise cashiers.
• Responsible for assisting management with nightly store closing procedures.
Education
High School Diploma -
Tarboro High School
Tarboro, NC06.1986
Skills
- Managing Cash Register
- Staff Management
- Sales Activities
- Managing Operations and Efficiency
- Employee Coaching and Motivation
- Issue and Conflict Resolution
- Customer Service
- Reconciling Cash Drawers
- Overseeing Employees
Accomplishments
- Supervised team of 3 staff members.
Timeline
Manager
Marine Federal Credit Union, Western Blvd
07.2010 - Current
Teller
Teachers Federal Credit Union
10.2002 - 06.2005
Office Assistant
Publix
06.1999 - 02.2001
High School Diploma -
Tarboro High School
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