Jennifer Kaiser
Ft Gregg-Adams,VA
Summary
Dynamic leader with a proven track record at AAFES Exchange, enhancing food safety compliance and staff coordination. Excelled in reducing waste and improving service quality through meticulous inventory management and team development. Skilled in Microsoft Office and adept at conflict resolution, consistently delivering exceptional customer service and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
AAFES Exchange
08.2024 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Tracked food production levels, meal counts, and supply costs.
Food Service Worker
AAFES Exchange
05.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Independent Contractor
DoorDash
01.2022 - 05.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Education
Geriatric Nurse
Berufsfachschule Fuer Altenpflege
GermanyStaatliche Realschule Schesslitz
Germany2004
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Ordering Supplies
- Food Safety Compliance
- Inventory Management
- Sanitation Standards
- Team Development
- Sales Leadership
- Cash Handling
- Opening and closing procedures
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Outgoing Personality
- Conflict Resolution
- Active Listening
- Microsoft Office
Certification
ServSafe Certification
Languages
German
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Additional Information
Military Spouse of 12+ years, highly adaptable and dedicated to produce error-free results, safe working conditions, and quality services.
Timeline
Food Service Supervisor
AAFES Exchange
08.2024 - Current
Food Service Worker
AAFES Exchange
05.2023 - 08.2024
Independent Contractor
DoorDash
01.2022 - 05.2023
Geriatric Nurse
Berufsfachschule Fuer Altenpflege
Staatliche Realschule Schesslitz