Summary
Overview
Work History
Education
Skills
Additional Information
Software
Strong leadership and management skills, team building skills, organizational & communication skills
Timeline
Generic

Jennifer King

Social Work/Human Services
State College,PA

Summary

Skilled Counselor with strong background helping disabled clients, adolescents, and children overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Intake Assessment Counselor/Crisis Line Worker

The Meadows Psychiatric Center
Centre Hall, PA
10.2008 - 01.2011
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Completed admissions for inpatient hospitalization.
  • Shift leader maintaining leadership in the office.
  • Provide de-escalation techniques to enable consumers to help regain control of themselves in difficult situations.
  • Trained new staff on completing billing logs, admissions, methods of data entry, assessments, & daily tracking systems.

Marketing Representative

Active Marketing
Williamsport, PA
08.2008 - 09.2008
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Strengthened outreach by coordinating events to maximize marketing initiatives.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.

Therapeutic Staff Support

Lycoming Therapeutic
Williamsport, PA
09.2007 - 07.2008
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Delivered services to customer locations within specific timeframes.
  • Developed and maintained courteous and effective working relationships.
  • Worked with children with mental health diagnosis.
  • Provided children with redirection and support at school, home, and in the community.

Program Specialist/Habilitation Manager

Hope Enerprise, Inc
Williamsport, PA
05.1998 - 06.2007
  • Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
  • Planned and executed meetings to connect organizational representatives, community members and clients.
  • Determined customer needs and developed program initiatives according to preferences.
  • Monitored employee work and developed improvement plans.
  • Completed ISP's, advocating for the clients by communicating with Doctors and community agencies.
  • Provide staff with up-to-date training on new medication procedures, adaptive equipment, and state and agency policies and procedures.

Case Manager Intern

Lock Haven University/Pregnant And Parenting Teens
Lock Haven, PA
08.1999 - 05.2000
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Assisted in developing grant proposals to support social service initiatives.
  • Developed and maintained accurate records of programs and services.
  • Facilitated communication between clients and other service providers.
  • Monitored and evaluated impact of social services on community.
  • Coordinated with local government to provide resources to clients.

Education

Bachelor of Science - Social Work/Psychology

Lock Haven University of Pennsylvania
Lock Haven, PA
08.1994 - 05.2000

No Degree - Mental Health Counseling

Capella University
Minneapolis, MN
05.2001 -

Skills

Case management proficiency

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Additional Information

Strong Leadership Skills, Team building skills, Communication Skills

Software

Microsoft Word, Office, Excel

Strong leadership and management skills, team building skills, organizational & communication skills

Completed training:

Staff recruitment and retention; Management Skills; Preventing Client Abuse; Client Sensitivity Training; Delegate Training; Mobile Assessment; Screening for SI/HI risk factors, triggers, and treatment; Nonviolent Crisis Intervention and De-Escalation Training

Timeline

Intake Assessment Counselor/Crisis Line Worker

The Meadows Psychiatric Center
10.2008 - 01.2011

Marketing Representative

Active Marketing
08.2008 - 09.2008

Therapeutic Staff Support

Lycoming Therapeutic
09.2007 - 07.2008

No Degree - Mental Health Counseling

Capella University
05.2001 -

Case Manager Intern

Lock Haven University/Pregnant And Parenting Teens
08.1999 - 05.2000

Program Specialist/Habilitation Manager

Hope Enerprise, Inc
05.1998 - 06.2007

Bachelor of Science - Social Work/Psychology

Lock Haven University of Pennsylvania
08.1994 - 05.2000

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Jennifer KingSocial Work/Human Services