Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Knutson

Minot

Summary

Dynamic leader with a proven track record at Sleep Inn Suites, excelling in sales leadership and client relationship management. Spearheaded initiatives that significantly enhanced customer satisfaction and drove revenue growth. Skilled in sales strategy development and team motivation, achieving notable sales targets and expanding market presence through strategic partnerships and innovative sales campaigns.

Overview

12
12
years of professional experience

Work History

Director of Sales

Sleep Inn Suites
03.2013 - Current
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
  • Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.

Lounge Manager

Sleep Inn Suites
03.2013 - Current
  • Managed inventory levels effectively to reduce waste and maintain optimal stock levels for seamless service delivery.
  • Implemented staff scheduling processes to ensure adequate coverage during peak hours while controlling labor costs.
  • Coordinated with culinary teams to create enticing seasonal menus that catered specifically toward our target audience preferences.
  • Led a team of bartenders, servers, and support staff to achieve consistently high levels of customer service.
  • Collaborated with marketing teams to develop promotional events that increased foot traffic and generated buzz about the lounge.
  • Streamlined operations for improved efficiency through staff training and process improvements.
  • Maintained compliance with all local, state, and federal regulations related to alcohol sales and consumption onpremises.

Banquet Manager

Sleep Inn Suites
03.2013 - Current
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.
  • Directed and managed banquet functions for [Number]-person event.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
  • Coordinated with vendors to provide seamless event experiences, from setup to teardown.
  • Interpreted instructions to schedule and set up events to client specifications.

Education

High School Diploma -

Kenmare High School
Kenmare, ND
05-1993

Skills

  • Sales training and leadership
  • Revenue growth
  • Sales funnel management
  • Pipeline development
  • Sales team training
  • Sales team motivation
  • Territory management
  • Sales software proficiency
  • Sales presentations
  • Client relationship management
  • Sales strategy development
  • Sales reporting

Timeline

Director of Sales

Sleep Inn Suites
03.2013 - Current

Lounge Manager

Sleep Inn Suites
03.2013 - Current

Banquet Manager

Sleep Inn Suites
03.2013 - Current

High School Diploma -

Kenmare High School

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Jennifer Knutson