JENNIFER KOVAL
Garfield
Summary
Dynamic professional with exceptional interpersonal skills and a proven ability to forge meaningful connections with customers. Eager to learn and grow while honing existing skills, particularly in sales techniques and customer engagement strategies. Committed to leveraging strong communication and organizational abilities to drive success in any role. Passionate about delivering outstanding service and contributing to team objectives.
Overview
1
1
year of professional experience
Work History
Sales associate
Gluten Free Bakery
08.2024 - 01.2025
- Handled cash transactions efficiently while adhering to cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Wrapped, boxed and weighed bakery department products.
Cashier /Restaurant Server
Bagel Deli and Restaurant
01.2024 - 04.2024
- Managed store opening and closing procedures.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Marketing
William Paterson University
07-2029
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- POS system operation
- Outgoing personality
- Goal oriented
- Time management
- Upselling and cross selling
Timeline
Sales associate
Gluten Free Bakery
08.2024 - 01.2025
Cashier /Restaurant Server
Bagel Deli and Restaurant
01.2024 - 04.2024
Bachelor of Science - Marketing
William Paterson University
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