Jennifer Legarda
North Las Vegas,NV
Summary
Goal-driven Marketing Ambassador experienced in raising brand awareness and enhancing sales through effective marketing campaigns. Leveraged extensive knowledge of marketing tools and social media platforms to build brand image and engage targeted audiences. Adapted to fast-paced environments while consistently achieving high-quality results under pressure.
Overview
1
1
Language
18
18
years of professional experience
Work History
Guest Slots Ambassador
Palace Station Casino
Las Vegas, Nevada
03.2023 - Current
- Engaged guests by providing personalized customer service to enhance their overall experience.
- Provided information about casino promotions and events to enhance guest enjoyment.
- Coordinated special events to ensure seamless operations and maximize guest satisfaction.
- Process and payout jackpots.
- Troubleshot and resolved machine malfunctions efficiently to minimize guest disruptions.
Barista/Cashier/Barista Trainer
Starbucks
Las Vegas, NV
04.2008 - 03.2023
- Trained new baristas on beverage preparation techniques and customer service skills.
- Engaged with customers to provide exceptional service and build rapport.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared high-quality espresso beverages according to company standards.
- Maintained cleanliness and organization of workstations and equipment.
- Operated cash register efficiently during busy peak hours.
- Operated cash registers to process customer payments.
- Make sure store merchandise is stocked and neatly organized.
Education
USA Hello
Las Vegas, NV08-2026
Skills
- Customer service
- Cash handling
- Problem resolution
- Bilingual
- Team building
- Teamwork
- Multitasking Abilities
- Communication skills
Languages
Spanish
Professional
References
References available upon request.
Timeline
Guest Slots Ambassador
Palace Station Casino
03.2023 - Current
Barista/Cashier/Barista Trainer
Starbucks
04.2008 - 03.2023
USA Hello