Jennifer Lingo
Youngstown,OH
Summary
Certified 911 Dispatcher with over 23 years experience. Former part time police officer. Adept at handling a multitude of situations in a high pressure - high stress environment. Very skilled in communications, self reliant and comfortable utilizing several computers at the same time.
Overview
28
28
years of professional experience
Work History
Unit Secretary
Bon Secours Mercy Health
04.2019 - Current
- Unit clerk in St Joseph Hospital Emergency Department
- Secretarial duties including: maintaining patient's paper and electronic charts, answering phones, completing consults for ER doctors and nurses
- Registering patients from incoming ambulances, filling out and filing appropriate forms for patient procedures and transfers.
Dispatcher/Supervisor
Trumbull County 911
01.1996 - 03.2019
- Answer emergency and non-emergency calls for police/fire/ems service
- Able to efficiently multi-task in an often loud and chaotic environment
- On occasion, supervise 7 or 8 employees and control the shift, shift logs, payroll, etc
- Utilize multiple computers and keyboards, while dispatching the appropriate public safety officers.
Police Officer
Brookfield Township
11.1998 - 01.1999
- Part time police officer
Police Officer
Howland Township
03.1998 - 11.1998
- Part time police officer
Education
No Degree - Psychology/Criminal Justice
Youngstown State University
Youngstown, OHCertificate - Police Officer
MTC Police Academy
Niles, OH01.1997
Certificate - 911 Telecommunicator
Trumbull County JVS
Warren, OH09.1995
Skills
- Multitasking
- Patient Chart Maintenance
- Multi-Line Phone System
- Data Entry
- Information Gathering
- Document Management
- Medical Records
- Hospital Experience
- Medical Terminology
Additional Information - Professional Skills
- Multitasking: Advanced
- Communication: Expert
- Organization: Expert
- BLS certified
Timeline
Unit Secretary
Bon Secours Mercy Health
04.2019 - Current
Police Officer
Brookfield Township
11.1998 - 01.1999
Police Officer
Howland Township
03.1998 - 11.1998
Dispatcher/Supervisor
Trumbull County 911
01.1996 - 03.2019
No Degree - Psychology/Criminal Justice
Youngstown State University
Certificate - Police Officer
MTC Police Academy
Certificate - 911 Telecommunicator
Trumbull County JVS
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