Raven Briscoe
Lafayette,LA
Summary
Dynamic professional with a proven track record at Ochsner Lafayette General, excelling in document management and teamwork. Demonstrated adaptability across varied roles, enhancing patient communication and operational efficiency. Achieved continuous improvement, showcasing reliability and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Unit Secretary
Ochsner Lafayette General
01.2022 - Current
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided information for patient admissions and discharges to foster timely processing.
- Managed incoming calls and directed to appropriate department.
Mail Carrier
United States Post Office
08.2019 - 11.2022
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Dietary Aide
Aramark
02.2016 - 08.2019
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Education
Lerosen Prep
Lafayette LA07.2016
Skills
- Document Management
- Incoming Call Management
- Patient data confidentiality
- Patient chart maintenance
- Mail Sorting
- Parcel delivery
- Team building
- Teamwork and Collaboration
- Adaptability and Flexibility
- Multitasking
- Continuous Improvement
- Professionalism
- Reliability
- Time management abilities
- Customer Service
- Food Preparation
- Food handling safety
- Cleaning and sanitizing
- Patient Communication
Timeline
Unit Secretary
Ochsner Lafayette General
01.2022 - Current
Mail Carrier
United States Post Office
08.2019 - 11.2022
Dietary Aide
Aramark
02.2016 - 08.2019
Lerosen Prep
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