Jennifer Linker
Naples,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Two Fillets Steakhouse
12.2022 - 05.2023
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Documented customer orders and conveyed special requests to kitchen staff.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Olive Garden
01.2020 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Manager
Rib City
03.2018 - 01.2020
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Education
North Miami Beach High School
North Miami Beach, FL06.2004
Skills
- Wine and Liquor Service
- High-Volume Dining
- Pos Operation
- Service Prioritization
- Menu Presentation
- Guest Inquiries
- Bilingual
Timeline
Server
Two Fillets Steakhouse
12.2022 - 05.2023
Server
Olive Garden
01.2020 - 10.2022
Server/Manager
Rib City
03.2018 - 01.2020
North Miami Beach High School
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