Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Liu

Greenbelt,MD

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience

Work History

Cashier

Kenny's Sub Shop
Beltsville, MD
07.2020 - Current
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Built and maintained productive relationships with employees.
  • Welcomed customers, offering assistance in finding store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Greeted customers promptly and responded to questions.
  • Operated the cash register or POS system to receive cash, checks, and credit card payments.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used suggestive selling techniques to promote add-on sales.
  • Issued receipts, refunds, credits, or change due to customers.
  • Scanned items and checked pricing on the cash register for accuracy.
  • Offer customers carry-out service after a transaction.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Eleanor Roosvelt High School
7601 Hanover Pkwy, Greenbelt, MD 20770
05-2023

Skills

  • Cash handling
  • Customer assistance
  • Transaction processing
  • Team collaboration
  • Problem solving
  • Time management
  • Planning
  • Calm under pressure
  • Self-Directed
  • Customer service
  • Training & Development
  • Analytical thinking
  • Organizational skills

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual

Timeline

Cashier

Kenny's Sub Shop
07.2020 - Current

High School Diploma -

Eleanor Roosvelt High School