Jennifer Lopez
San Diego,CA
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Courtyard By Marriott
06.2022 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Driver
Amazon
02.2021 - 06.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Nutrition Sciences
Southwestern College
Chula Vista, CAMedical Assistant
Adult School
San Ysidro, CA12.2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Telephone etiquette
- Administrative skills
- Verbal and written communication
- Hospitality services
- Confidentiality handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Courtyard By Marriott
06.2022 - 12.2024
Driver
Amazon
02.2021 - 06.2022
Nutrition Sciences
Southwestern College
Medical Assistant
Adult School