Empathetic and detail-oriented individual with diverse experience in customer service and team leadership. Recognized for strong problem-solving skills and dedication to fostering positive environments. Ready to utilize expertise to support customer satisfaction and team objectives.
Work History
Cashier
1 Year 8 Months
C&C Italian Deli | 12.2024 - Current
Processed customer transactions accurately using point-of-sale system.
Managed cash drawer, ensuring accurate balance and accountability.
Assisted customers with product selections, enhancing overall shopping experience.
Maintained cleanliness and organization of checkout area to promote efficiency.
Implemented inventory checks at register, contributing to stock accuracy and availability.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Managed approximately 30 incoming calls per day
Soccer Coach
4 Months
Soccer Shots | 01.2026 - 05.2026
Coordinated and led weekly training sessions, fostering a positive learning environment for young athletes.
Developed and implemented engaging practice plans to enhance players' technical skills and teamwork.
Monitored player progress through regular assessments, adapting strategies to meet individual developmental needs.
Collaborated with parents and guardians to communicate player performance and encourage involvement in their development.
Receptionist
8 Months
St. Joseph's University | 09.2025 - 05.2026
Greeted and assisted visitors, ensuring a welcoming environment and effective communication.
Maintained office supplies inventory, ordering as necessary to ensure operational efficiency.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Volunteer
2 Years 4 Months
New York Cares | 01.2024 - 05.2026
Coordinated food distribution efforts to ensure efficient service delivery to community members.
Sorted, stocked and organized shelves with food for easy access by other volunteers.
Assisted in food distribution for increased community reach and support.
Contributed to a welcoming environment with compassionate customer service for pantry visitors.
Coordinated activities to enhance student engagement and participation in learning environments.
Mentored younger students, fostering positive relationships and encouraging academic and social development.
Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
Catering Server
1 Year 6 Months
Platinum Event Staffing | 01.2024 - 07.2025
Delivered high-quality food service at various events, ensuring customer satisfaction and adherence to event specifications.
Collaborated with catering team to set up and break down event spaces efficiently, maintaining a seamless workflow.
Assisted in menu preparation and presentation, contributing to an attractive dining experience for guests.
Monitored inventory levels of supplies and equipment, ensuring readiness for upcoming events without delays.
Camp Counselor
1 Month
Bright Star Early Learning Academy | 07.2021 - 08.2021
Led daily activities and structured programming for diverse groups of children.
Fostered a safe and inclusive environment, ensuring adherence to safety protocols.
Collaborated with parents and staff to develop individualized learning plans for children.
Trained and mentored junior counselors in effective child engagement techniques.
Education
Bachelor of Science - Nursing
St. Joseph's University | Brooklyn, NY | 05.2026
Dean's List [Fall Semester 2024-2026]
Dean's List [Spring Semester 2024-2026]
Esse Non Videri Scholarship Recipient
Somers Endowed Nursing Scholarship Recipient
3.843 GPA
Clinical experience at Kings County Hospital, Flushing Hospital, NYC HEALTH + Hospitals/ Queens, Bellevue Hospital, Ozanam Nursing Home, St. Patrick's Home Rehabilitation
High School Diploma
Queens Metropolitan Highschool | Queens, NY | 06.2022
Key club Member
Extracurricular Activities: Designed, planned, and painted school mural to beautify campus and pay tribute to cultures in the neighborhood
Extracurricular Activities: Designed, planned, and hand-painted schools 2022 yearbook front cover
Skills
Customer service
Customer support
Reliability
Point-of-sale operation
Team collaboration
Work ethic and integrity
Patience and empathy
Customer service excellence
Conflict resolution
ID verification
Accomplishments
Performed comprehensive head-to-toe and focused patient assessments across diverse clinical settings.
Administered medications safely while adhering to the six rights of medication administration and infection prevention protocols.
Developed and implemented individualized nursing care plans in collaboration with interdisciplinary healthcare teams.
Monitored, documented, and reported changes in patient condition using accurate electronic medical record (EMR) documentation.
Provided patient and family education regarding medications, disease processes, discharge planning, and health promotion.
Certification
Licensed Registered Nurse in New York State
Basic Life Support (BLS) – American Heart Association