Jennifer Lopez-Francisco
Durham,NC
Summary
I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Service Associate
Duke Children's Hospital & Health Center
06.2023 - Current
- Assure patients Demographics and insurance are updated and correspond with the correct patient.
- Check in /check out patients making sure follow up appointments are assigned if needed.
- Answering phone calls , checking emails ,scheduling labs and procedures when requested
- Collect and post co-payments
- Ensuring the patients feel comfortable and guide them to the right clinic and waiting are
Notary Public
Notary
03.2021 - Current
- Check documents and identify credentials for all parties
- Administered oath to documents signers to obtain affirmation of truth.
- Managed digital database and physical file system
Package Handler
UPS
03.2021 - 05.2023
- Follow verbal and written instructions to properly move and ship products .
- Inform the purchasing team of missing or damaged items immediately when unloading and receiving .
- Assemble , seal and load packaged to the correct truck
Fast Food Manager
Subway
08.2017 - 02.2021
- Made sure all food and products were put in correct containers with date , time and food sort on label
- Assured all our food materials were ordered correctly for deliveries ,along with kitchen materials
- Cleaned the kitchen area and changed fountain containers everyday
Part Time Church Youth Leader
Immaculate Conception Academy
06.2018 - 11.2019
- Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues .
- Organized group activities and outing for youth and led weekly bible study meetings
- Maintained good relationships with parents through regular communication and active participation in planned activities .
- Sourced materials and labor to meet facility construction needs.
Education
High School Diploma -
Riverside High School
Durham, NC06.2021
Skills
- Insurance Verification
- Appointment Scheduling
- Patient confidentiality
- Professionalism and Etiquette
- Teamwork
- Medical terminology knowledge
- bilingual fluent spanish
Certification
- Certified Notary Public of Durham Nc
Additional Information
References : Janet west- UPS Manager- Phone Number-(503)-740-1275
Jamil Saghir- Ups supervisor-owner-Phone Number-(919)-621-1725
Jessica Ramsey -manager-Duke CHC Financial Leader-Phone number-(336)-583-5466
Lorenzo Vaughan-Duke CHC Patient Services Team Leader-Phone number- (919)-627-5702
Toryan Cameron-Duke Financial Council-Phone number-(919)-896-1842
Timeline
Patient Service Associate
Duke Children's Hospital & Health Center
06.2023 - Current
Notary Public
Notary
03.2021 - Current
Package Handler
UPS
03.2021 - 05.2023
Part Time Church Youth Leader
Immaculate Conception Academy
06.2018 - 11.2019
Fast Food Manager
Subway
08.2017 - 02.2021
High School Diploma -
Riverside High School
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